Refund & Cancellation Policy

Last updated: 5 November 2026. This is a draft: the organizer must select and approve the exact refund deadlines and rules before launch.

Attendee cancellations

[INSERT APPROVED REFUND RULE: specify whether refunds are available, cutoff time, deductions, and request process.] Do not accept paid bookings until this rule is completed and clearly displayed.

Organizer cancellation

If the organizer cancels the event without a replacement accepted by the attendee, the organizer will provide an appropriate refund in accordance with applicable law and the final published terms.

Payment failures and duplicate charges

If a payment was charged but no booking was confirmed, contact support with the payment reference. The organizer will investigate and arrange a refund if appropriate. Payment reversals may take time to appear depending on the payment method and provider.

Refund requests

Contact [INSERT SUPPORT EMAIL] with your booking reference, payment details and reason for the request. Refund processing timeline: [INSERT APPROVED TIMELINE].